Compliance is built into the platform, not left to your legal team
Prescription programs bring regulatory requirements across providers, pharmacies, patient data, payments, and accessibility. We build compliance into the platform from the start, so every white-labeled experience you launch comes with those foundations already in place.
Request a demo and include your legal team to get their questions answered.
Compliance framework
4 pillars- Provider malpracticeState medical boards · State telehealth rulesProvider group
- Product liabilityState boards of pharmacy · FDA · USP 795/797Pharmacy network
- Patient data & paymentsHIPAA · Merchant account · Data exportYou own
- Healthcare & marketing complianceHIPAA · CCPA · TCPA · ADA · LegitScriptAutomated
Product liability
Product liability sits with our pharmacy network
Counsel needs to know who compounds the medication, how that operation is regulated, and what happens when a formulation changes or becomes unavailable. Our pharmacy network owns that layer, so it doesn’t become another liability for your team to manage.
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503A
Patient-specific pharmacy compounding
Used for individual prescriptions through a state-licensed pharmacy, with state board of pharmacy oversight and applicable USP 795/797 standards.
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503B
Batch compounding for broader distribution
FDA-registered outsourcing facilities compound under cGMP standards, with FDA oversight and state board of pharmacy licensure.
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What it is not
A compounded preparation is not a generic
Compounded preparations are not FDA-approved generics and are subject to different regulatory requirements.
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Formulary depth
Multiple formulations for supply redundancy
Our pharmacy network supports multiple GLP-1 formulations, so your program isn’t dependent on a single formulation or pharmacy.
Provider risk
Clinical responsibility stays with the provider group
Our integrated national provider groups support asynchronous and synchronous telehealth visits nationwide, with malpractice coverage held by the provider group.
Provider overview
- Multi-state prescription reviewCompliant telehealth practices nationwide.
- Asynchronous and synchronous visitsAsync is standard. A video visit when the state or the drug requires one.
- Optional licensed provider visitHigher-touch support is already integrated into the platform as an optional add on.
PHI and financial
The patient relationship and all PHI belong to you
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Patients
Your patients
The patient relationship and all PHI belong to you. In any data dispute, the agreement sides with you.
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Financial
Your account and your export
The payment processing account is in your name. Export patients, orders and funnel data whenever you want it.
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Exit
Your exit
No contract and no lock-in. Pricing held in writing while you are with us, and migration support runs both directions.
Healthcare & marketing
Runs inside every layer, not beside them
Healthcare and marketing regulation touches every surface a patient sees, so the checks run on the platform rather than on your launch calendar. Findings arrive with a recommendation attached.
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HIPAA compliance
Privacy and security across every property
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LegitScript adherence
Retain compliance to enable marketing against the brand
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CCPA privacy obligations
Consumer requests handled platform-wide
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ADA accessibility
AA adherence integrated into every patient experience
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TCPA consent adherence
Consent recorded where it is collected, and logged for audit
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Legal and regulatory review
Remain compliant, despite changes in regulations
We know what your business needs. We built the stack to match.
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Consumer Brands
You have the customers and the brand they trust. We add the healthcare infrastructure behind the scenes, giving you a way to expand into a new category without becoming a pharmacy.
Turn your audience into a new revenue stream.
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MedSpas & Clinics
You have the patients and the providers to prescribe for them. We add the pharmacy, support team, and a provider portal, and the records stay yours to own and control.
Your patients. Your records. Our pharmacy.
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Telehealth
You already have the audience, the care model, and the patient relationship. We add the fulfillment infrastructure and support team to expand your offerings and create more revenue opportunities.
Add fulfillment. Control your margin.
Bring your counsel. Ask us anything.
Schedule a call with our team and bring your counsel. We’ll walk through the platform, agreements, and legal considerations with our head of pharmacy in the room.