Your patients, your data, your exit
Partnering with Launch doesn't mean handing over your business. What's yours stays yours, in writing.
Your patients are yours
The patient relationship and all PHI belong to you. The agreement is written entirely in your favor — in any data-related dispute, the contract sides with you, without exception.
Your account, your data
Your payment processing account, in your name. Easy total data export whenever you want it, patients, orders, and funnel data, all yours.
No lock-in, your exit
No contract and no lock-in — you can leave whenever you want. Your pricing held in writing while you're with us. Migration support both directions: we help you move in, and we help you move out.
Growth we help pay for
A full-catalog commerce engine to raise LTV, plus a growth model where Launch funds acquisition alongside you.
15% off every iHeart Radio buy
A flat 15% discount on any media spend you run through iHeart Radio — audio, streaming, and digital. Launch takes 15% off the buy itself: a direct discount on your iHeart media, not a per-patient credit.
Monetize every lead
Route non-converting and out-of-scope leads to local medspas, gyms, and clinics: a built-in revenue stream that directly offsets acquisition cost.
Co-sell from launch
Ready-made partnership offers with mental health providers, fitness trainers, nutritionists, and more, so you can attach adjacent services without building them.
Available products
One catalog across the whole network. Every category below is filled and fulfilled on the Launch platform, so you can expand what you offer patients without adding a single vendor.
How the pricing is possible
Launch runs on pharmacy routing software connecting five 503A and 503B partners on their full formularies, standardized so the exact same vial can be filled anywhere in the network.
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One unified pharmacy formulary
Every SKU is standardized across partner pharmacies. No formulary drift, no per-pharmacy product surprises.
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Same-vial depth, national scale
Up to 5 pharmacies can fulfill the identical product: capacity, geography, and turnaround stop being your constraints.
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Automated routing & failover
Orders route on capacity and speed. If a partner slows down, volume shifts automatically. Your patients never feel it.
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Full catalog access
The complete formulary of every partner pharmacy, available through one platform.
Liability coverage, included
Launch provides liability coverage to your telehealth entity for issues arising directly from partner pharmacy products. Your pharmacy depth stops being your pharmacy risk.
The regulatory question, answered
Everyone in this category knows the landscape and the risk, and we don't pretend otherwise. What sets Launch apart is formulary depth: a GLP-1 program that runs five distinct formulations today, growing to fifteen, instead of a single compounded recipe.
Depth is protection
A network built on many distinct formulations doesn't rise or fall on any single one. That breadth is more resilient than the one-recipe model most pharmacies your patients see are built on.
More ways to treat
Multiple formulations let clinicians match the right option to the right patient, instead of forcing one standard product on everyone, personalization your competitors can't offer.
More coverage than one pharmacy
Any single pharmacy a brand works with gives them one lane. The Launch network gives them more protection and more personalization than any of those pharmacies can individually.
The platform you stop building
Five surfaces cover the patient journey end-to-end: proven defaults on day one, tuned to your brand and funnel without touching your engineering roadmap. Own the experience yourself — go API-only and build your own UI on our rails — or let us provide the full experience layer. Your call, surface by surface.
Intake
Dynamic, personalized intake flows that adapt to each visitor, condition, and state.
Patient portal
Care plans, refills, messaging, and results: the retention surface patients live in.
Provider
Clinical review queues, approvals, and documentation built for throughput.
Pharmacy
Routing, order status, and fulfillment visibility across the entire network.
Support
Tickets, macros, and QA in a single queue. Run it yourself, or hand it to us.
Your clinical network, plugged in
Bring your existing clinical partners or use ours; provider operations run natively inside Launch either way.
Bring your own clinical group, or use our console
Already have providers? We integrate your existing clinical group on request. Or set any provider to review and approve prescriptions directly in the Launch web experience, no third-party tooling required.
Compliance off your plate
Automated scans and reviews watch every experience you ship, surfacing issues and opportunities before they become findings, fines, or delistings.
You already know this math.
Four line items every telehealth P&L is fighting right now: cost, CAC, churn, overhead. One agreement resets all four.
Vial cost sets your ceiling. Margin you never see, and a price war you can't win against whoever sources cheaper.
The fix → one all-in vial price, $50 / $65 at 10–25K orders/mo, no contractYou're one pharmacy issue from churn. A single fulfillment partner means backorders, delays, and refunds. Every one of them lands on your brand, not theirs.
The fix → 5-pharmacy depth, same vialCAC only moves one direction. Paid channels get more expensive every quarter while conversion stalls. Every lead that doesn't convert is spend you never see again.
The fix → co-funded growth, lead resale + an ownership stakeCompliance and platform work eat your roadmap. HIPAA, ADA, CCPA, LegitScript, plus the engineering backlog it takes to keep every surface shipping.
The fix → automated scans, turn-key platformReady to expand patient access?
Run the numbers yourself, then book a call and we'll walk through the fit for your platform.